15 U.S. Code Chapter 50 – CONSUMER PRODUCT WARRANTIES conspicuous disclosure of terms and conditions; addition to or in lieu of written warranty. To protect consumers, federal legislators passed the Magnuson-Moss Warranty Act (Act) in Warranties are promises by sellers that the. The Magnuson-Moss Warranty Act a federal law that governs consumer product warranties. Passed by Congress in , the Act requires manufacturers and.

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The important point is that, regardless of their legality, these types of sales ploys are intended to intimidate and pressure unsophisticated purchasers into spending substantially more than they should for memory upgrades. This section summarizes all the requirements mmagnuson-moss the Act and magnuson-oss Rules.

As stated previously, you do not have to comply with the Dispute Resolution Rule if you do not require consumers to use a mechanism before bringing suit under the Magnuson-Moss Act.

By providing consumers with a way of learning what warranty coverage is offered on a product before they buy, the Act gives consumers a way to know what to expect if something goes wrong, and thus helps to increase customer satisfaction.

If you include such a requirement in your warranty, your dispute resolution mechanism must meet the requirements stated in the FTC’s Rule on Informal Dispute Settlement Procedures the Dispute Resolution Rule. Store and transfer photos, music, videos and files with legendary Kingston reliability.

If you believe that this is the case, you should contact the warranty staff of the FTC’s Bureau of Consumer Protection for information on how to apply for a waiver of the tie-in sales prohibition. The Rules can be found at 16 C. Second, the Act does not apply to oral warranties.


Further, all Kingston memory modules are backed by a lifetime warranty and supported by free technical support.

Retrieved 1 February The Magnuson-Moss Warranty Act is the federal law that governs consumer product warranties. The Act covers only warranties on consumer products. Briefly, the Rule requires that a mechanism must:. The OEM will not want to lose the sale over the memory installation.

The arbitration entity must adhere to the following: Manufacturers cannot require consumers to purchase items or services in order to keep their warranty valid.

Although the Act makes consumer lawsuits for wadranty of warranty easier to bring, its goal is not to promote more warranty litigation.

Through this ploy, the sales representative attempts to coerce customers into purchasing memory modules from the system manufacturer, usually at much higher prices than Kingston charges.

Magnuson Moss Warranty-Federal Trade Commission Improvements Act

It can state magnuspn-moss its warranty does not cover repairs poorly done at facilities other than its own. Failure to have scheduled maintenance performed, at your expense, by the Great American Maintenance Company, Inc. Only warranties on goods are covered. The law does not require any product to have a warranty it may be sold “as is”but if it does have a warranty, the warranty must comply with this law. The legislative history indicates that the purpose of the act is to make warranties on consumer products more readily understood and enforceable and to provide the Federal Trade Commission with means to better protect consumers.

15 U.S. Code Chapter 50 – CONSUMER PRODUCT WARRANTIES | US Law | LII / Legal Information Institute

What the Magnuson-Moss Act Does Not Require In order to understand how the Act affects magnusob-moss as a businessperson, it is important first to understand what the Act does not require. You are the customer! For further discussion on warranty issues, you may be interested in earlier articles on this subject.


There are three prohibitions under the Magnuson-Moss Act. The FTC has a Dispute Resolution Rule comprising of certain criteria if a seller has an informal dispute mechanism such as arbitration. Reliable wararnty and video storage for phones, tablets, PDAs and more. On the contrary, the Act encourages companies to use informal dispute resolution mechanisms to settle warranty disputes with their customers.

Magnuson-Moss Warranty Act

Consumer Revive your computer with improved speed, performance and reliability over traditional hard drives. All servers are sold with server management tools installed. These tools assist you in trouble-shooting for problems and determining where on your network a potential problem may exist. Xct, consumers may seek redress in the courts for alleged violations of the Magnuson—Moss Act.

Likewise, service contracts must fully, clearly, and conspicuously disclose their terms and conditions in simple and readily understood language. There are 3 basic requirements: Issue decisions that are not binding; either party must be free to take the dispute to court if dissatisfied with the decision however, companies may, and often do, agree to be bound by the decision .